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EFSA - Protecting your rights as an ecommerce business and expressing your needs to the relevant government departments and opinion formers

African countries reach e-commerce tipping point – PayU report

South Africa’s m-commerce up 35%, Nigeria is Africa’s biggest e-commerce market, and Kenya primed for massive growth Multiple factors have combined to bring African countries to an e-commerce adoption tipping point, creating more opportunities than ever for online and omnichannel merchants. This is particularly true for merchants in fashion, beauty, education, and digital goods. This…

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Publications

UNCTAD’s COVID-19 and Ecommerce: A Global Review A group of eTrade for all partners joined forces to assess how the impact of the pandemic was playing out in various regions of the world. They looked at which policy responses had been taken, what barriers and challenges countries were facing,  and  what could be done better to enhance global support to those countries…

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Events and Conferences

SAITEX – Africa Trade Week (23-25 August 2021@ Ticketpro Dome) The EFSA is a strategic partner to SAITEX and will be hosting a series of workshops on Tuesday, 24 August from 10:30 am to 3:00pm. Workshop topics: How to sell effectively online – presented by Warrick Kernes, CEO, Insaka eCommerceAcademy How to use Drop Shipping successfully in…

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Opportunities

Nestle’s Innovation Hub #ProjectUNO aims to enable Nestlé coffee brands to engage its youth market by providing digitally-driven solutions that provide customer experiences beyond the product and invites solution in one or all the following categories: Loyalty / Rewards Programme Emerging Technologies Improved Accessibility Beyond product Digital Solutions Submit your innovative idea before 21 April…

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Conforming with the POPIA

Lots of events are going to be held on how you must apply the Protection of Personal Information Act, but if you want the real news and guidance watch out for EFSA’s fireside chats with experts in POPIA for ecommerce! There will be a short article in this month’s Newsletter and then we plan to…

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Payments industry prepares for POPIA

The time for the Protection of Personal Information Act (POPIA) has arrived with companies expected to be fully compliant by 30 June 2021. What this compliance means, and how organisations are expected to achieve it, depends on the sector, the company’s existing security posture, and how far it has already gone towards achieving the mandates…

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Online Grows and New Service to Help Retailers Meet Customer Demand

COVID has seen consumers ditch cash and in-person shopping in favour of online spending, according to Standard Chartered’s latest global survey. Almost 75% of survey respondents in Kenya (64% globally) agree that COVID has made them more positive about online shopping, but they are also more careful with their spending. An AI-powered customer experience management platform that collects,…

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New African Projects – Protecting Banks and Telecoms in East Africa; Access to Affordable Banking in French-speaking West Africa; SMEs Benefit in Mauritius

Kenyan startup Transcode has developed fraud management software for banks and telecoms, and is seeking funding to scale it across the continent. Formed in 2018, Transcode released its core software (iGuard) in 2020. iGuard is a fraud and money laundering detection engine based on artificial intelligence (AI) to prevent and detect complex fraud, in real-time, at banks and telecos. The Ivorian-based Djamo…

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Africa’s Telecoms

e-Conomy Africa 2020, a new report released in November by Google and the International Finance Corporation (IFC), estimates that Africa’s Internet economy has the potential to benefit 5.2% of the continent’s gross domestic product (GDP) by 2025, contributing nearly $180 billion (R2.8 trillion) to its economy. The report also suggests that every reduction in the digital divide (that is –…

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