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Notice: as of 1 October the new 3D version 2.0 (3Dv2.0) will start to be used by the banks. 3D is the security system often used when an online purchase is made. The present 3D system requires the buyer to respond to their bank with an OTP number which is sent to them by SMS. The new system will use artificial intelligence to reduce the times that the buyer will be sent an OTP number. OTP numbers will still be used but much less frequently.

EFSA - Protecting your rights as an ecommerce business and expressing your needs to the relevant government departments and opinion formers

Inspiring Good Business at the 20th Annual Top Empowerment Awards

Running annually for the last twenty years, the 20th Top Empowerment Awards celebrated individuals and organisations that have excelled at transformation. In response to the global pandemic and as part of ongoing innovation, the conference and awards have pivoted to virtual, ensuring a  wider global audience. The conference brought together experts in the field and…

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Empowerment Must Never Waver | The Top Empowerment Conference Day 2

In the name of collaboration and uplifting South Africa, Topco Media hosted the Top Empowerment Conference centered around deep-diving into recovery strategies, maintaining an effective response, and rebuilding for 2021 and beyond.   Echoing day 1 of the conference, Mothunye Mothiba, CEO of Productivity SA was quoted saying, “small enterprises are a backbone of innovation…

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A Glimmer of Hope at Day 1 of the Top Empowerment Conference 2021

Mike Brown, Chief Executive of Nedbank was quoted saying, “remote conferences are certainly better than no conferences.” The virtual Top Empowerment Conference has kicked off at a pivotal time in South Africa’s history. As parts of our country have been affected by the unrest, renowned South African attorney and politician, Mathews Phosa, has pleaded with…

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UNCTAD’s COVID-19 and Ecommerce: A Global Review A group of eTrade for all partners joined forces to assess how the impact of the pandemic was playing out in various regions of the world. They looked at which policy responses had been taken, what barriers and challenges countries were facing,  and  what could be done better to enhance global support to those countries…

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Events and Conferences

SAITEX – Africa Trade Week (23-25 August 2021@ Ticketpro Dome) The EFSA is a strategic partner to SAITEX and will be hosting a series of workshops on Tuesday, 24 August from 10:30 am to 3:00pm. Workshop topics: How to sell effectively online – presented by Warrick Kernes, CEO, Insaka eCommerceAcademy How to use Drop Shipping successfully in…

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Nestle’s Innovation Hub #ProjectUNO aims to enable Nestlé coffee brands to engage its youth market by providing digitally-driven solutions that provide customer experiences beyond the product and invites solution in one or all the following categories: Loyalty / Rewards Programme Emerging Technologies Improved Accessibility Beyond product Digital Solutions Submit your innovative idea before 21 April…

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Conforming with the POPIA

Lots of events are going to be held on how you must apply the Protection of Personal Information Act, but if you want the real news and guidance watch out for EFSA’s fireside chats with experts in POPIA for ecommerce! There will be a short article in this month’s Newsletter and then we plan to…

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Payments industry prepares for POPIA

The time for the Protection of Personal Information Act (POPIA) has arrived with companies expected to be fully compliant by 30 June 2021. What this compliance means, and how organisations are expected to achieve it, depends on the sector, the company’s existing security posture, and how far it has already gone towards achieving the mandates…

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Online Grows and New Service to Help Retailers Meet Customer Demand

COVID has seen consumers ditch cash and in-person shopping in favour of online spending, according to Standard Chartered’s latest global survey. Almost 75% of survey respondents in Kenya (64% globally) agree that COVID has made them more positive about online shopping, but they are also more careful with their spending. An AI-powered customer experience management platform that collects,…

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New African Projects – Protecting Banks and Telecoms in East Africa; Access to Affordable Banking in French-speaking West Africa; SMEs Benefit in Mauritius

Kenyan startup Transcode has developed fraud management software for banks and telecoms, and is seeking funding to scale it across the continent. Formed in 2018, Transcode released its core software (iGuard) in 2020. iGuard is a fraud and money laundering detection engine based on artificial intelligence (AI) to prevent and detect complex fraud, in real-time, at banks and telecos. The Ivorian-based Djamo…

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