• European Ecommerce Sector Report July 15, 2016 - On 18 March the EU Commission released the initial findings of its 2015 eCommerce Sector Inquiry, which are based on data collected from more than 1000 webshops across the EU. The initial report of the EU Commission identified 38% of sellers that block or reroute users based on their IP addresses. This “geo-blocking” in the […]
  • Equal access does not imply equal opportunities July 15, 2016 - The Organization for Economic Development and Development (OECD) has just issued a new study of 40 countries on how young people use the internet and digital technology. This shows that kids from both rich and poor countries spend the same time online, but that kids in richer countries tend to spend more of their time […]
  • UNCTAD Unveils Its “eTrade For All” Initiative July 15, 2016 - Nairobi, 18 July: The UN Conference on Trade and Development (UNCTAD) launched its new initiative to help developing countries promote ecommerce. The programme includes both business-to-business and business-to-consumer e-trade and aims to assist with economic assessments; information and communications technology infrastructure, payments, logistics, legal and regulatory frameworks, skills development, and financing for ecommerce.  EFA is […]
  • Another South African first: Exploring the idea of mobile cinema July 15, 2016 - The Cinema-in-a-backpack is a mobile, easy to use product which makes cinema accessible to all citizens and boosts the local and digital economy by enabling micro entrepreneurs to project films. A projector, a battery, a tablet, some speakers and the ‘Cinema-in-a-backpack’ is ready to deliver its edutainment services in any rural villages of South Africa […]
  • Bill Payment Merchants Inspire Confidence In Online Shoppers While Automobile Merchants Leave Them Wary June 14, 2016 - Johannesburg, June 8 2016 – Effective Measure (EM) have released the much anticipated EM e-Commerce Industry Report 2016, sponsored by Visa. The report focuses on those who shop online as well as those who don’t and the motivating reasons behind both decisions. South Africans have shown a growing confidence in e-commerce with a notable 56% of the respondents indicating […]
  • The new EU General Data Protection Regulation April 12, 2016 - The European Union has introduced two pieces of legislation to update its original 1995 Data Protection Directive. There is now a Regulation (which the EU member states must apply word for word) and a directive (which guide the member states on how to frame their laws). This legislation strives to give control of information back […]
  • EFA Meets The Payments Association of SA (PASA) April 4, 2016 - The EFA Director met with PASA on 1 April to discuss payment issues of common interest and agree cooperation going forward. PASA was very receptive to open a dialogue. Issues will include how best to deploy 3D security to optimise payment security while ensuring that this is easy for the customer to use; looking for […]
  • European Court of Justice Overturns the EU-US Safe Harbor Agreement October 12, 2015 - A lot of people have asked me what I felt about the European Court of Justice (ECJ) ruling on Wednesday 7 Oct. This is how I have replied – The European Commission (EC) has been wasting time with its (so far failed) Data Protection Regulation, rather than looking at some of the major issues that have […]
  • Looking beyond the obvious in sub-Saharan Africa: The rise of e-commerce August 26, 2015 - The building blocks for future developments in e-tailing are emerging in sub-Saharan Africa, as a growing middle class and young population create a demand for products that store-based retail simply cannot meet, due to a lack of shopping malls and gridlocked cities… Advances have been most notable in Nigeria where a surge in telecom investments […]
  • Trusted payment gateway services providers a key competitive differentiator August 26, 2015 - The landscape of local e-commerce is increasingly becoming a cutthroat and competitive space. SA’s online retail sector has a forecasted growth of 15.9% CAGR and will be worth an estimated R9.5bn in 2018 according to a recent survey released by PwC. Brendon WilliamsonBrendon Williamson Unsurprisingly, the sector is seeing an influx of new entrants which […]



New Nielsen Ecommerce Research Report Available

Nielsen has just released its consumer study on “Global Connected Commerce”. Some of the headline conclusions include:

  • Consumers are both “showrooming” (browsing in store & buying low price online) and also “webrooming” (researching online & buying in stores);
  • Cross-border ecommerce is increasing rapidly, 57% of respondents had bought from a foreign emerchant in the past 6 months;
  • In developed countries most payments are by credit card (53%) or by digital payment systems (43%). Cash on delivery (CoD) is most popular in developing countries;
  • Given the increasing complexity of omni-retail, engagement of the consumer is the skill retailers must master.

Details of this extremely interesting  study are available from Nielsen South Africa.