The Ecommerce Forum South Africa is a body representing all players in the Ecommerce Sector. We help the sector grow and through best practices protect the buyer.
The Ecommerce Forum South Africa (EFSA) was created by major Ecommerce players in November 2016, with the mission to increase awareness, confidence and capability of the ecommerce (online selling) sector in South Africa. The EFSA is the forum for all players in the Ecommerce industry — working cohesively with each other to enrich the overall ecommerce industry in South Africa.
Ecommerce Forum South Africa connects your e-shop with expert e-commerce and marketing agencies—from branding and visuals to web development and digital workflows— helping you launch quickly and professionally, with access to expert design, photography, and development services, build trust and attract customers, using high-quality visual content and marketing workflows.
How do I become a memeber?
Membership is open to all stakeholders in the African ecommerce industry, including e-tailers and service providers. To encourage a collaborative environment, members joining the Ecommerce Forum South Africa are asked to contribute based on the size of their business. All members will have access to the same resources and benefits (Training, Research, Representation, Forum and Networking).
Mission Statement
To drive the growth of Ecommerce in Africa
The EFSA will provide members with:
information about latest best practices, marketing, technology, and logistics;
promote good business practices via a governance code and a high profile seal (Trustmark);
provide expert guidance about regulatory issues such as the Davis Committee on Tax, CPA,
POPI and we will work with regulators to influence pragmatic interpretations;
stimulate education and training communications and services;
identify current key issues of concern to members and organize workshops to inform and agree on ways forward;
research: the Forum will develop a brief to produce definitive research relevant to member needs and which will become the accepted ecommerce reference source.
The company has been verified
We (the Merchant) also give you (the Consumer) information on our identity (e.g. company name, chamber of commerce registration number, visiting address). In case we operate on behalf of another Merchant we also inform you of his identity.
Click here for checklist that we use to verify Trustmark owners
