ecommerce forum africa

Google Fined Heavily by the EU

July 19, 2017 | Comments Off on Google Fined Heavily by the EU

Google suffered a major blow on the 27 June when after the European Commission’s Competition Department fined the search giant a record $2.7 billion for unfairly favoring some of its own services over those of rivals. The anti-competition case has been pending for some time. In addition, the EU is threatening Apple with a $14bn…

Brief News and Useful Stats

July 19, 2017 | Comments Off on Brief News and Useful Stats

Zambia & Malawi are to sign a cross border MoU on cooperation for telecoms and broadcasting; Rwanda, drones are being used to deliver blood samples to hospitals and it is foreseen that drones will soon deliver purchases to rural areas; Zimbabwe’s ISP, Powertel, owned by the Electricity Supply Authority had an operating loss last year…

Amazon and Online Clothes Shopping

July 19, 2017 | Comments Off on Amazon and Online Clothes Shopping

It’s always interesting how national regulations change consumers’ behaviour. According to the US based retail consultancy, PSFK, Amazon Prime subscribers are being invited to try out a new feature that could solve the biggest issue with online clothes shopping in the USA. Prime Wardrobe will allow users to try on clothes before they buy them. Shoppers…

New US Study on the Digital Age suggests that no company has got it completely right yet.

July 19, 2017 | Comments Off on New US Study on the Digital Age suggests that no company has got it completely right yet.

Bain and Company, a well-known authority on the consumer goods market in the USA has published in its monthly ‘Bain Brief’ the results of its 3rd annual research into what digital means for consumer goods companies. It’s conclusion: – “In recent years, most consumer goods companies have exponentially grown their digital agendas, typically resulting in…

The EU ePrivacy Regulation

July 19, 2017 | Comments Off on The EU ePrivacy Regulation

Continuing our report of the progress of the EU’s new privacy initiatives, our European colleagues are very concerned with the ePrivacy Regulation (ePR) which is intended to replace the Privacy & Electronic Communications Directive. This is supposed to support the General Data Protection Regulation (GDPR) which comes into effect next May. The GDPR allows companies…

EFA in contact with Startups Common – possible EU support for a Startups laboratory

July 19, 2017 | Comments Off on EFA in contact with Startups Common – possible EU support for a Startups laboratory

Startups Common, a Finnish initiative with projects ongoing in Indonesia, Vietnam and Europe, is looking at Africa to help governments (city, regional and national level) to digitize their startup ecosystems for government economic development, service progress tracking, service flow management, data collection, data management, analytics and international benchmarking, and issues having a direct impact on…

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New Nielsen Ecommerce Research Report Available

Nielsen has just released its consumer study on “Global Connected Commerce”. Some of the headline conclusions include:

  • Consumers are both “showrooming” (browsing in store & buying low price online) and also “webrooming” (researching online & buying in stores);
  • Cross-border ecommerce is increasing rapidly, 57% of respondents had bought from a foreign emerchant in the past 6 months;
  • In developed countries most payments are by credit card (53%) or by digital payment systems (43%). Cash on delivery (CoD) is most popular in developing countries;
  • Given the increasing complexity of omni-retail, engagement of the consumer is the skill retailers must master.

Details of this extremely interesting  study are available from Nielsen South Africa.