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EFSA - Protecting your rights as an ecommerce business and expressing your needs to the relevant government departments and opinion formers

EFSA and SABRIC (The South African Banking Risk Information Centre) have prepared a number of advice messages for e-shops after SABRIC noted a spike in malicious attacks on e-shops last year. These messages can be found in the SABRIC website https://www.sabric.co.za/stay-safe/online-shopping/ and EFSA is rotating them on our website (www.ecomafrica.org). The SA Parliament is, at last, completing the…

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Over the last 3 months, EFSA has been working with SABRIC to create tips relating to governance and security for e-merchants. We will be posting weekly tips on how to combat online fraud. Tip 2: When it comes to high-cost orders, including from established customers, always check with the card operator. In addition, check the…

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Over the last 3 months, EFSA has been working with SABRIC to create tips relating to governance and security for e-merchants. Tip 1: Be aware that online fraud is on the increase and that organised crime syndicates are behind it. These criminals want your banking details as well as the banking details of your customers.…

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Dear Readers of the EFSA Monthly Newsletter, We want to ensure that you know of three events during the next couple of months. These are: The first EFSA Seminar at the offices of Deloitte, Seapoint, Cape Town on 10 March from 08.00-09.30. Entry is free. Please spread this information. The programme to follow. We look forward to seeing…

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Google has officially launched its first developer space in Africa. Located in Lagos, Nigeria, space will host Google’s Launchpad Accelerator Africa programme as well as developer meet-ups, training, experts office hours, women-in-tech events, and startup programmes (outside of Launchpad). The space is open to developers, entrepreneurs and startups on the continent at no cost. In…

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New International Trade Centre course introduces SMEs to the importance of creating quality e-commerce content for their online initiatives, presenting them with useful guidelines for content creation, both for individual products as well as for companies as a whole. It begins by defining the meaning of quality e-commerce content and the benefits which content can…

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EFSA’s CEO, Alastair Tempest, spoke to Deutsche Welle (German Radio) this week. See below for the link to the written article which accompanied the radio programme. https://www.dw.com/de/onlinehandel-in-afrika-zwischen-handybestellung-und-papierkatalog/a-51634737

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Recently (just in time for Black Friday) Biz Community published an article about Zebra Technologies Corporation’s 12th annual Global Shopper Study, which analyses the attitudinal behaviour of shoppers, retail associates and retail executives and examines the retail and technology trends impacting shoppers’ purchasing behaviour. According to this study, 75% of surveyed millennial shoppers and 53% of…

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Statistics South Africa recently released its mid-year population estimate, which shows that there was a 1 million increase over last year – the increase was from 57.73 million in mid-2018 to 58.78 million now. There were two worrying factors – first, nearly one third of the SA population are between 18 and 34, but only…

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The WTO is inviting young people to take part in a video contest aimed at showcasing their stories, hopes and aspirations for world trade. The winners will be announced at the WTO’s Public Forum to be held from 8 to 11 October in Geneva. All videos must be submitted by 30 August 2019. Link https://www.wto.org/english/news_e/news19_e/pf19_17jul19_e.htm

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