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Notice: as of 1 October the new 3D version 2.0 (3Dv2.0) will start to be used by the banks. 3D is the security system often used when an online purchase is made. The present 3D system requires the buyer to respond to their bank with an OTP number which is sent to them by SMS. The new system will use artificial intelligence to reduce the times that the buyer will be sent an OTP number. OTP numbers will still be used but much less frequently.

EFSA - Protecting your rights as an ecommerce business and expressing your needs to the relevant government departments and opinion formers

Dealing with the delays or losses caused by looting

EFSA expects that deliveries in some parts of Gauteng and KZN will be delayed or even lost due to the present unrest. We recommend to e-shops which expect delays to place a message on their website to warn customers. Everyone will be aware of the problems – which include warehouse staff and delivery personnel being…

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Alastair Tempest, CEO, Ecommerce Forum Africa, speaks with STAT Trade Times at Air Cargo Africa 2019

Alastair Tempest, CEO, Ecommerce Forum Africa, talks about the changes in Africa’s ecommerce commodity trends, challenges due to lack of a national street address system, changing equation of ecommerce with the advent of smartphones, cross border opportubities foe ecommerce and much more. Tempest was speaking to the STAT Trade Times at the fifth edition of…

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