COVID-19 Safety requirements for ecommerce
E-shops of whatever size should follow government requirements (https://cdn.ymaws.com/www.ccmg.org.za/resource/resmgr/files/covid-19/HSPractitioner_guide_1May202.pdf). These require respecting social distancing (1.5 meters); wearing cloth masks; sanitizing hands when entering and exiting the workplace; wearing gloves when handling good (including packaging and parcels).
In addition EFSA calls on e-shops to
Test staff on arriving with a thermometer.
When fulfilling orders sanitize all packaging;
Ensure that companies that deliver your products follow the South African Express Parcel Association (SAEPA) Protocol
If you deliver yourself, ensure that your delivery staff follow the SAEPA Protocol
If you use a contact centre ensure that it follows the requirements of theContact Centre Management Group (CCMG)
If you run a contact centre ensure that you follow the requirements of the CCMG
Further information is available from:
The South African Express Parcel Association (SAEPA) website is https://www.saepa.org.za/
The Contact Centre Management Group (CCMG) website is https://www.ccmg.org.za/
4 Comments
Leave a Comment
Become a member
Join the Ecommerce Forum South Africa and benefit from industry insights in South Africa and Africa.
Sign up to newsletter
Sign up to our newsletter and stay informed of the progress we are making at the Ecommerce Forum South Africa with government during Coronavirus.
Hello there! Do you know if they make any plugins to assist with SEO?
I’m trying to get my website to rank for some targeted
keywords but I’m not seeing very good results.
If you know of any please share. Thank you! You can read similar art here: Eco bij
Hi there! Do you know if they make any plugins to assist with SEO?
I’m trying to get my website to rank for some targeted keywords but I’m not
seeing very good gains. If you know of any please share. Thanks!
You can read similar blog here: Your destiny
I am extremely inspired together with your writing abilities and also with the format for your blog. Is that this a paid subject or did you customize it yourself? Anyway stay up the nice quality writing, it is uncommon to see a great weblog like this one nowadays. I like ecomafrica.org ! I made: Stan Store
I am extremely impressed together with your writing talents as smartly as with the format to your weblog. Is this a paid subject matter or did you modify it yourself? Anyway stay up the nice quality writing, it is uncommon to peer a nice weblog like this one nowadays. I like ecomafrica.org ! My is: Madgicx