The Consumer Goods and Services Ombuds Q2 Report
Ecommerce continues to attract far too many complaints. In the 3 months of April, May, and June, 282 complaints were received regarding unacceptably slow deliveries or non-delivery of goods. There were also an additional 5 cases of outright fraud. The Ombuds publishes its findings and has started to name and shame fraudsters (https://www.cgso.org.za/cgso/).
Become a member
Join the Ecommerce Forum South Africa and benefit from industry insights in South Africa and Africa.
Sign up to newsletter
Sign up to our newsletter and stay informed of the progress we are making at the Ecommerce Forum South Africa with government during Coronavirus.