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In South Africa MyBroadband’s recent ecommerce survey revealed that 80% of online shoppers do not trust the SA Post Office (SAPO) to deliver online shopping parcels. The survey was completed by 2,161 South Africa consumers – providing a good overview of the local online shopping market. Results show that 85% of online shoppers prefer to have their package delivered by a door-to-door courier service. 40% of buyers wanted delivery at work compared to 57% who preferred home delivery.

The International Air Transport Association (IATA)  says that a number of African countries are holding up funds by airline operators as a result of the foreign exchange crunch. At its annual General Meeting in South Korea early June 2019, IATA said as of the end of March 2019, 5 African countries (Eritrea, Sudan, Zimbabwe, Angola and Algeria) were holding a total of US $413 million meant for airlines. Eritrea is holding a total of $73m with $6m belonging to Ethiopian Airlines, other airlines include Egypt Air, Turkish Air and Fly Dubai. Reports say the financial difficulty had forced Qatar Airways and Lufthansa to abandon the route. According to the IATA, Zimbabwe holds $192m (mostly owed to SAA and other SA interests), Sudan $84m, Algeria $80m and Angola 7m. This issue is important since it reduces competiveness, weakens state airlines (which are already under threat), and therefore can reduce ecommerce flows within the Continent.

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Shahrain Coovadia

Shahrain Coovadia is a Cyber Security Consultant at Deloitte, South Africa. Prior to joining Deloitte she started a web-design studio, and worked at the University of Cape Town as a teaching facilitator. Shahrain graduated from the University of Cape Town with a Bachelor of Commerce Honours specialising in Information Systems. She currently facilitates web & database management for Ecommerce Forum South Africa (EFSA).

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