eCommerce News
A New AfCFTA Protocol is Planned – on Women and Youth
As the AfCFTA progresses with its Protocols (see above), where and how do women traders fit into this scheme of things? The starting point should be to ensure that the needs…
Read MoreNews from Africa
AfCFTA Protocols on intellectual property rights (IPR), competition policy, and Investment Adopted: The Draft Digital Trade Protocol is Circulated – EFA Submits its Comments. The AfCFTA Secretariat is required to set down rules…
Read MoreUN Global Survey on Digital And Sustainable Trade Facilitation
The 5th Survey has been launched by the 5 UN Regional Commissions and the United Nations Conference on Trade and Development (UNCTAD). The 2023 edition consists of 60 measures, including two new sets of measures on “Trade…
Read MoreThe Uber Files
I spent an interesting 45 minutes recently in an Uber. The driver told me in some detail of the deals with the local municipalities that has kept Uber afloat and…
Read MoreUN and WTO Agree That 2023 Will See a Slump in the Global Economy – But The AfDBank is Optimistic for Africa
A series of severe and mutually reinforcing shocks — the COVID pandemic, the invasion of Ukraine and resulting food and energy crises, surging inflation, debt tightening, as well as the climate emergency…
Read MoreTrade in Services Policy in Africa, New Work by the WTO and World Bank
Services are often overlooked in trade negotiations, partly because they are amorphous in character, unlike goods. Yet Africa is increasingly exporting its services within the continent and globally. Examples are in music…
Read MoreTrade News From the USA
EFA is affiliated to the E-Merchants Trade Council (EMTC), which represents cross border ecommerce in the USA. Recently the EMTC sent us this report: “The US Senate Finance Committee held a Hearing on Cross Border Trade in…
Read MoreThe USA Toys With A Federal Privacy Law – and an ISO for Privacy
The US Congress has recently made some much-anticipated progress toward advancing a bipartisan privacy bill. The current compromise, the American Data Protection and Privacy Act (ADPPA), still has a long way to go before becoming…
Read MoreBig Tech News
In mid-February the European Commission asked all their staff to remove the TikTok app from the phones they use for work. The reason given was security concerns and the data…
Read MoreMiscellaneous
The Marvels of AI Noise in contact/call centres is inevitable and has an impact on Average Handle Time and Customer Experience. Callers request agents to repeat the information or do not hear the key messages,…
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