Skip to content

Addressing the Unaddressed in Nigeria

Linked to the lack of IDs is the lack of addresses. One of the major challenges for ecommerce in Africa is the lack of addresses. Jumia reported that up to 30% of all deliveries were returned due to the lack of proper addresses in some of its markets. Even in countries with post codes, like SA, the code is usually not granular enough to pin-point delivery, but in other countries, the problem is far worse. A Kenyan startup, OkHi,  has linked to the Nigerian Interswitch Group to develop technology that enables any business to collect an accurate address from their customer, verify it, and navigate to it. In Nigeria the lack of addressing costs Nigerian businesses an estimated US$2 billion a year. Last-mile delivery businesses call their customers more than 3 times on average to find their doors. Banks must send agents to verify prospective customer addresses – limiting access to financial services. Emergency services get lost, leading to lost lives.

Posted in

Alastair Tempest

3 Comments

  1. Nice post. I learn something totally new and challenging on websites



  2. Live TV on Feb 3, 2024 at 7:28 am

    I do not even understand how I ended up here but I assumed this publish used to be great .Live TV



  3. hot deals on Feb 21, 2024 at 9:58 pm


Leave a Comment





Become a member

Join the Ecommerce Forum South Africa and benefit from industry insights in South Africa and Africa.

Sign up to newsletter

Sign up to our newsletter and stay informed of the progress we are making at the Ecommerce Forum South Africa with government during Coronavirus.