Skip to content

For up to date information about Coronavirus, please visit sacoronavirus.co.za

Notice: as of 1 October the new 3D version 2.0 (3Dv2.0) will start to be used by the banks. 3D is the security system often used when an online purchase is made. The present 3D system requires the buyer to respond to their bank with an OTP number which is sent to them by SMS. The new system will use artificial intelligence to reduce the times that the buyer will be sent an OTP number. OTP numbers will still be used but much less frequently.

EFSA - Protecting your rights as an ecommerce business and expressing your needs to the relevant government departments and opinion formers

PRESS RELEASES

Valentine’s Day Results

By Shahrain Coovadia | Mar 15, 2019

Valentine’s day had SA’s ecommerce critics smugly denigrating online shopping as Net Florist failed to supply fresh flowers to the thousands of orders it received – but Net Florist managed to turn its disaster into a case study on how to execute a customer relations success. The annual, global Mastercard Love Index  has revealed that sentimental…

Read More

Delivery News from around the world

By Shahrain Coovadia | Mar 15, 2019

Do e-shops in SA offer a better choice of delivery options than available elsewhere?  A recent report by Parcellab from Germany analyses the strengths and potential capabilities in checkout, shipping and returns based on orders placed with the 100 largest German e-shops. The study (carried out in August 2018) found that consumers have almost no choice in shipping services.…

Read More

The 2017 Copyright Amendment Bill’s ‘B’ version 

By Shahrain Coovadia | Mar 15, 2019

EFA responded to the Select Committee on Trade and International Relations in February with comments on the 2017 Copyright Amendment Bill’s ‘B’ version. We pointed out that SMEs in particular need a robust IP regime to prevent larger companies purloining their copyright particularly in a global ecommerce market. And we asked, would this Bill provide adequate protection?…

Read More

Notice to all paid-up members of the Ecommerce Forum Africa

By Shahrain Coovadia | Feb 11, 2019

The AGM will be held in the afternoon of Monday 18 March 2019 in Cape Town. Details of the venue and time will be advertised as soon as a venue is fixed. In the event that you are unable to attend, please contact me for a proxy vote (alastair@ecomafrica.org). Thank you, Alastair Tempest CEO EFA

Read More

General Notice for the 2018 Festive Season

By James van der Hoven | Nov 22, 2018

Every year during the festive season there is a significant increase in the number of transactions processed through the payments system. Considering the great number of role-players involved when processing a transaction, it could occur that a card transaction is unsuccessful due to a number of potential system challenges. As we understand this could cause…

Read More

SHOPPER INSIGHTS SA 2019- 7 Nov

By Shahrain Coovadia | Sep 18, 2018

AND THE INSIGHTS YOU WILL GAIN • Banks gaining shopper intelligence far ahead of most retailers – learn how they are doing it • Meet Generation Next; how wellness may be influencing their shopping habits • 20% of shoppers matter; customer data science techniques at work boosting ROI • Influencing influencers along the retail journey…

Read More

Social Media Landscape Briefings 2019 (Bryanston Country Club, 16 Oct & SSISA, Newlands, Cpt 18 Oct)

By Shahrain Coovadia | Aug 30, 2018

THE INSIGHTS YOU WILL GAIN; *  Big 6 platforms; latest stats, trends and Arthur Goldstuck’s insights *  Big 6 hot issues; two panels, latest issues shortlisted by 1,000’s of followers *  Enforceable social media guidelines for brands; IAB & ASA initiative *  SA Brand Index, top performing social brands and why *  Messaging; big 7…

Read More

Announcing Shopper Insights, Jhb, Wed 7 Nov

By Shahrain Coovadia | Aug 29, 2018

AND THE INSIGHTS YOU WILL GAIN • Banks gaining shopper intelligence far ahead of most retailers– how they are doing it • Meet Generation Next; how wellness may be influencing their shopping habits • 20% of shoppers matter; customer data science techniques at work boosting ROI • Influencing influencers along the retail journey • New…

Read More

African Economy Statistics

By Shahrain Coovadia | Jul 27, 2018

                                                       Southern Africa Statistics (estimates) 2017 Country                          Population          GDP per capita (US$)               Real GDP growth y-on-y       Exports ($bn)     Imports ($bn) Angola                               29.78m                    4,214                                               …

Read More

Zooming in on European Ecommerce

By Shahrain Coovadia | Jul 27, 2018

Sign up to watch this webinar recording! Join us for an interesting conversation on the status of e-commerce in Europe with other experts. What to expect from this (60”) Webinar: • The most interesting key facts & figures from the latest European Ecommerce Report. • Growth & Remaining Challenges in the European e- market with…

Read More

To join the Ecommerce Forum of Africa, please sign up here.

NEWSLETTER SIGNUP

UPCOMING EVENTS & MEETINGS

There are no upcoming events at this time.

ECOMMERCE FOUNDATION

Learn more about eCommerce.

0