PRESS RELEASES
Valentine’s day had SA’s ecommerce critics smugly denigrating online shopping as Net Florist failed to supply fresh flowers to the thousands of orders it received – but Net Florist managed to turn its disaster into a case study on how to execute a customer relations success. The annual, global Mastercard Love Index has revealed that sentimental…
Read MoreDo e-shops in SA offer a better choice of delivery options than available elsewhere? A recent report by Parcellab from Germany analyses the strengths and potential capabilities in checkout, shipping and returns based on orders placed with the 100 largest German e-shops. The study (carried out in August 2018) found that consumers have almost no choice in shipping services.…
Read MoreEFA responded to the Select Committee on Trade and International Relations in February with comments on the 2017 Copyright Amendment Bill’s ‘B’ version. We pointed out that SMEs in particular need a robust IP regime to prevent larger companies purloining their copyright particularly in a global ecommerce market. And we asked, would this Bill provide adequate protection?…
Read MoreThe AGM will be held in the afternoon of Monday 18 March 2019 in Cape Town. Details of the venue and time will be advertised as soon as a venue is fixed. In the event that you are unable to attend, please contact me for a proxy vote (alastair@ecomafrica.org). Thank you, Alastair Tempest CEO EFA
Read MoreAND THE INSIGHTS YOU WILL GAIN • Banks gaining shopper intelligence far ahead of most retailers – learn how they are doing it • Meet Generation Next; how wellness may be influencing their shopping habits • 20% of shoppers matter; customer data science techniques at work boosting ROI • Influencing influencers along the retail journey…
Read MoreSocial Media Landscape Briefings 2019 (Bryanston Country Club, 16 Oct & SSISA, Newlands, Cpt 18 Oct)
THE INSIGHTS YOU WILL GAIN; * Big 6 platforms; latest stats, trends and Arthur Goldstuck’s insights * Big 6 hot issues; two panels, latest issues shortlisted by 1,000’s of followers * Enforceable social media guidelines for brands; IAB & ASA initiative * SA Brand Index, top performing social brands and why * Messaging; big 7…
Read MoreAND THE INSIGHTS YOU WILL GAIN • Banks gaining shopper intelligence far ahead of most retailers– how they are doing it • Meet Generation Next; how wellness may be influencing their shopping habits • 20% of shoppers matter; customer data science techniques at work boosting ROI • Influencing influencers along the retail journey • New…
Read MoreSouthern Africa Statistics (estimates) 2017 Country Population GDP per capita (US$) Real GDP growth y-on-y Exports ($bn) Imports ($bn) Angola 29.78m 4,214 …
Read MoreSign up to watch this webinar recording! Join us for an interesting conversation on the status of e-commerce in Europe with other experts. What to expect from this (60”) Webinar: • The most interesting key facts & figures from the latest European Ecommerce Report. • Growth & Remaining Challenges in the European e- market with…
Read MoreJoin Africa’s largest gathering of business leaders, professionals and entrepreneurs on 4 September 2018 at Sandton Convention Centre from 08h00 to 20h00 An event for leaders 1 day. 1 venue. 250 masterclasses. 500 speakers. 5000 visitors. Get inspired A day to challenge conventional thinking and learn from respected CEOs and thought leaders. Reasons to attend…
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