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ICASA Shows its Bite

The communication regulator, ICASA, has slapped the MTN with an R5 million fine for not giving seven days’ notice before increasing its WhatsApp bundles in 2018. In April 2018 MTN launched its social bundles and introduced a monthly WhatsApp bundle of 1GB for R10. MTN claims that it told ICASA on 18 June 2018,  that it intended to change the pricing from R10 to R20.

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