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African A1

OpenAI’s products, such as ChatGPT and Midjourney, might be the poster boys, but similar chatbots have been quietly springing up in Africa. One notable trend among them is how they…

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Miscellaneous

Big Tech News – AI under fire Italy has become the first Western country to block ChatGPT due to privacy concerns with immediate effect. The Italian privacy authority (https://www.garanteprivacy.it/web/garante-privacy-en)  said that not only…

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Miscellaneous

The Marvels of AI Noise in contact/call centres is inevitable and has an impact on Average Handle Time and Customer Experience. Callers request agents to repeat the information or do not hear the key messages,…

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